The construction and facilities industries are prone to accidents, some of which can be severe and headline-grabbing. The reality today is that we as CEOs face threats from even more areas than in days of old, because of technology. These days an “accident” can include our systems being hacked or one of our technicians unknowingly granting hackers a gateway into breaching a major customer's system. Between physical accidents and digital ones, many things can go wrong, resulting in a need for crisis management to be deployed to address a situation.